Privacy Policy

Privacy Policy

Last updated: October 25, 2025

This Privacy Policy explains how SOLOVE HAT (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from shopsolove.com (the “Site”).

By visiting our Site or using our services, you agree to the collection and use of information as described below.
If you do not agree with this policy, please do not use our Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
All updates will be posted on this page, and the “Last updated” date will be revised accordingly.

Information We Collect

We collect information to provide a smooth shopping experience.
This may include:

  • Contact details: name, address, email, and phone number.

  • Order information: billing/shipping address, payment confirmation, and order details.

  • Account information: username, password, and security preferences.

  • Communication details: information shared when you contact us by email or chat.

We may also automatically collect non-identifying information such as your browser, device type, IP address, and how you interact with our Site (through cookies or similar technologies).

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate about your purchases and account

  • Improve our products and customer experience

  • Prevent fraud or unauthorized transactions

  • Comply with applicable laws and regulations

Cookies

Our Site uses cookies to enhance your browsing experience.
Cookies help remember your preferences and analyze how our website is used.
You can choose to disable cookies in your browser, but some features may not function properly.

For more information about Shopify cookies, please visit:
👉 https://www.shopify.com/legal/cookies

How We Share Your Information

We share your information only when necessary, including:

  • With Shopify, which powers our online store

  • With payment processors to complete transactions

  • With shipping partners to deliver your order

  • When required by law or to protect our rights

We never sell or rent your personal information to third parties.

Security and Retention

We take reasonable precautions to protect your information.
However, no system is 100% secure.
We retain personal data only as long as necessary to fulfill orders, meet legal obligations, or improve our services.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your information

  • Withdraw consent for certain uses of your data

  • Opt out of marketing communications at any time

You can make these requests by contacting us via email.

Children’s Privacy

Our Site is not directed to individuals under 16.
We do not knowingly collect personal information from children.

International Users

Your data may be transferred and processed in countries outside your own.
We take steps to ensure your information remains protected according to applicable laws.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 info@shopsolove.com
🕐 Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
Closed on Saturday & Sunday